Effective Employee Management Series

Being a leader at an organization is a great step forward in workers’ careers, but many admit the title comes with challenges. According to a CareerBuilder survey, more than one-quarter of managers said they weren’t ready to become a leader when they started managing others. Fifty-eight percent said they didn’t receive any management training.

DigitalChalk Perform

$337.50

When asked what the biggest challenge is as a manager, workers in a management position said the following:

  • Dealing with issues between co-workers on my team – 25 percent
  • Motivating team members – 22 percent
  • Performance reviews – 15 percent
  • Finding the resources needed to support the team – 15 percent
  • Creating career paths for my team – 12 percent

Good management skills can positively impact productivity, performance and overall employee morale.  Let your managers and supervisors benefit from the essential information delivered in this course bundle.

Courses

Coaching for Superior Employee Performance: Techniques for Supervisors

The main objective of this session is to discuss coaching and why it is an important part of your job. By the time the session is over, you should be able to recognize the benefits of coaching, identify the role of the coach, understand the techniques involved in successful coaching, and use coaching effectively to improve employee performance and help employees grow and develop.

Duration: 27 minutes

Conflict Resolution and Consensus Building

Workplace conflict may be based on disagreements over work procedures, different needs and interests, clashes of personalities, or a range of other situations and circumstances that lead to confrontations between or among employees. When you know how to build consensus among employees, you can enhance motivation and cooperation as well as create an atmosphere in which agreement generally prevails over conflict.

Duration: 27 minutes

Dealing with Change: How Supervisors and Managers Can Help

The objective of this training session is to help you understand how to manage change in your department so that you can help your employees cope—and even thrive—in a changing work environment.

Duration: 20 minutes

Encouraging Employee Input

The main objective of this session is to help you encourage employee input. By the time this session is over, you should be able to appreciate the benefits of employee input, stimulate employees to develop ideas and suggestions for improvement, use suggestion systems and other strategies for soliciting employee input effectively, and respond positively to employee input and provide appropriate feedback and recognition.

Duration: 18 minutes

Handling Employee Complaints

The main objective of this session is to help you handle employee complaints successfully so that you and your employees can get past the problems that lead to complaints and get on with your work. By the time this session is over, you should be able to acknowledge employee complaints promptly and effectively, investigate complaints thoroughly and make fair decisions, decide when help is required to resolve a complaint, and avoid pitfalls that could cause complaints to escalate into larger problems.

Duration: 26 minutes

How to Manage Challenging Employees

The main objective of this session is to help you manage challenging employees more effectively. By the time the session is over, you should be able to identify challenges associated with supervising difficult employees, manage your own feelings effectively, create positive work environment for all, and respond positively to challenging employees and treat them fairly.

Duration: 20 minutes

Motivating Employees: Tips and Tactics for Supervisors and Managers

The main objective of this session is to provide you with tips and tactics to motivate your employees to perform at their best. By the time this session is over, you should be able to recognize that motivators vary from person to person, find out what motivates your employee use an effective arsenal of motivational techniques to help workers achieve peak performance, and encourage employees to reach their highest potential.

Duration: 21 minutes

New Supervisors Guide to Effective Supervision

The main objective of this session is to help you be the best supervisor you can be. By the time the session is over, you should be able to identify key supervisory skills; manage employees effectively; promote superior employee performance; achieve goals and objectives; and project a competent, confident, and professional image.

Duration: 25 minutes

Performance Goals: How Goals Help Supervisors Manage Employees More Effectively

The main objective of this session is to help you use goals to guide and improve employee performance so that all your employees can achieve at their highest potential.

Duration: 18 minutes

Supervising Special Groups

The main objective of this session is to help you supervise special groups of employees more effectively. By the time the session is over, you should be able to: identify the needs of special groups of employees; avoid potential problems with young and older workers and non-English- speaking employees; supervise special groups more effectively and obtain the best performance possible from each employee.

Duration: 46 Minutes

Instructor
BLR